1. Processing Time:
Orders are processed within 1-2 business days after payment confirmation. You will receive a notification once your order has been shipped.
2. Shipping Rates:
Shipping rates are calculated based on the weight of your order and your location. You can view shipping costs at checkout before confirming your purchase.
3. Shipping Methods:
We offer standard shipping options via trusted carriers. Expedited shipping may be available at an additional cost.
4. Delivery Time:
Delivery times vary depending on your location:
- Within India: Typically 3-7 business days.
- International: Varies by destination, typically 7-14 business days.
5. Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order directly on our website or through the carrier’s tracking service.
6. Delayed or Lost Shipments:
While we strive to ensure timely delivery, Megalodon Power Bank is not responsible for delays caused by factors beyond our control, such as weather conditions, customs delays, or carrier issues. In case of a lost shipment, please contact us immediately for assistance.
7. Shipping Restrictions:
Currently, we do not ship to PO boxes or APO/FPO addresses. We reserve the right to decline orders to certain locations due to shipping constraints.
8. Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and estimated delivery date.